Shipping Policy

CountryShipping TypeShipping MethodShipping TimeShipping Free
United StatesStandard ShippingUPS,FedEx,USPS,Amazon Logistics2-5 Business DayFree shipping on 2+ items

Free Standard Shipping Service

Enjoy free shipping on orders with 2+ items (applies to most products). Orders below this threshold will incur a $6.99 shipping fee.

Please note:

*Delivery typically takes 2-5 business days, but delays may occur.

*Some products may have different shipping policies—check individual product pages.

*Weekend delivery is possible depending on the carrier.

Shipping Locations

If you place an order on www.astroai.com, our delivery services are currently only available to locations within the United States. If you need us to send products to other countries, please go to one of our corresponding websites to make a purchase. We have the following websites:

  • US: www.astroai.com
  • CA: ca.astroai.com
  • MX: mx.astroai.com
  • UK: uk.astroai.com
  • DE: de.astroai.com
  • FR: fr.astroai.com
  • ES: es.astroai.com
  • JP: jp.astroai.com
  • AU: au.astroai.com
  • Notice: We currently DO NOT dropship to PO Boxes, Hawaii and Alaska.

    Multiple Shipping Addresses

    We are unable to ship to multiple addresses in a single order. To ship to multiple addresses, we recommend placing a separate order for each address.

    Gift orders without prices listed

    All gift orders' shipping addresses will not have prices listed on the packing slip located inside the AstroAI package.

    Business Days & Holidays

    All orders are processed and shipped Monday - Friday, excluding federal holidays within the United States. Based on the shipping method selected at checkout, if the order is placed after the cut-off time, it will be processed the following business day.

    Packages do not ship from our distribution centers on weekends or the following US holidays:

  • New Year's Day
  • Martin Luther King Jr. Day
  • President's Day
  • Memorial Day
  • Juneteenth
  • 4th of July
  • Labor Day
  • Columbus Day
  • Veteran's Day
  • Thanksgiving
  • Christmas
  • Questions or concerns? Please feel free to contact us!

    Please contact customer support at support@astroai.com.